A-Z Guide

We are committed to serving the needs of ALL guests. The Steven Tanger Center for the Performing Arts currently offers the following accommodations and services:

Handicap parking spaces adjacent to the Steven Tanger Center for the Performing Arts (subject to availability).

Accessible seating for guests with disabilities is available. Tickets may be purchased in person at the Steven Tanger Center for the Performing Arts box office or by emailing TangerAMCS@greensboro-nc.gov. 

Assistive Listening Devices are available for complimentary use; please inquire with a guest services representative.

Interpreters are available for guests with hearing impairment. To ensure proper service and scheduling, please email Kevin.Evans@OakViewGroup.com at least 30 days prior to the event date to request interpreter services. Interpreter services are available at no cost.

For guests with mobility issues, we have created this Accessibility Guide to help navigate parking, building entry, seating, and more.

For more information visit our Accessibility Page.

The Steven Tanger Center for the Performing Arts is located at: 
One Abe Brenner Place
Greensboro, NC 27401 
336-373-7400 (phone) 
336-373-2170 (fax)

Please see our Admission Policy page for detailed information.

For safety and as a courtesy to other guests, aisles must be kept clear at all times. Please follow the directions of the guest services representative assigned to your section and refrain from standing in the aisles.

Animals or pets of any kind are prohibited with the exception of service animals for guests with disabilities and/or special needs. Service animals are welcome into the building and must remain on a leash or harness at all times.

For guests who need assistance with hearing enhancement, the Steven Tanger Center for the Performing Arts maintains assistive listening devices that patrons may borrow (free of charge) for entertainment performances. Please inquire with a Guest Services representative to obtain an assistive listening device upon your arrival at the facility.

An ATM is located near the Tanger Center ticket office.

Baby changing stations are located in men’s, women’s and gender neutral/family restrooms.

For safety and efficiency, the Tanger Center requests guests enter without a bag of any kind. If personal items are specifically needed, guests should bring as few items with them as possible. No large bags are permitted. Bags (no larger than 12"x12"x6") or diaper bags with an accompanying child are subject to inspection. Bags will cause a delay in the entry process. Click here for our Prohibited Items page.

Commercial or flash photography of any kind is prohibited on a general basis unless otherwise specifically approved in advance by the performance. Camcorders or any other audio/visual equipment is also prohibited unless authorized by the performance. Specifically, the use of the following equipment is not permitted: telephoto or zoom lenses of any kind, interchangeable lenses of any kind, monopods or tripods, flash equipment of any kind. For events such as graduations, recitals or children's performances, please contact the Guest Services Manager at 336-333-6516 for information on special arrangements.

Tanger Center is going cashless! Click here for more information.

Guests are prohibited from standing on permanent or portable chairs during events as it poses a safety hazard both to the guest and surrounding patrons as well as obstructs the view of the event for other patrons.

Everyone must have a ticket regardless of age, unless otherwise specified by the show. Children must be accompanied by an adult for all performances. Please check with the Steven Tanger Center for the Performing Arts at 336-373-7400 or the show’s event page for the age requirement for tickets for the event you are interested in attending. Children under the age of six (6) are not allowed at select STCPA performances including Broadway, Concerts, and Comedy shows. Some shows or events do have a different age policy and STCPA will note these on the individual show web page for each event. Family shows such as Disney Live, Paw Patrol and Sesame Street Live may require all children 1 year of age and above to have a ticket. Children must be able to sit quietly in their own seat without disturbing others guests. Babies are not recommended. For the comfort and enjoyment of all guests, children who are disruptive to other guests will be asked to leave the auditorium seating area. All sales are final, and no refunds will be allowed for removals due to disruption.

Some shows do not appeal to every guest or every age. Broadway and other shows will offer a varied range of entertainment that could include sudden loud sounds, strobes/flashing lights, adult language, adult situations, or fog and haze. Patrons are responsible for making an informed purchasing decision on show content. Each Broadway and touring show has its own web site that describes content and age recommendations.

Child booster seats are available for all events and can be obtained at Guest Services adjacent to Phillips Hall.

In addition to any restrictions imposed by applicable law and the rules of the theater (if other than the STCPA) in which a show is presented, disorderly conduct, smoking (including use of e-cigarettes) inside the theater, lobby or restrooms, use of mobile devices during the performance, and any recording or photographing of the performance are strictly prohibited. In addition, guns, knives or any weapon, outside food and beverages, large bags, professional cameras, weapons, illegal drugs, and other contraband are not permitted inside the theater, lobby or restrooms. No large bags or luggage will be allowed into the venue. Please make plans to store these items off site.

All ticket holders are subject to a consent inspection that may involve metal detectors. Violators of these provisions may be required to leave the theater without any ticket refund, and may be subject to revocation of any remaining tickets in their season ticket package. The seating of ticket holders arriving after a performance begins is subject to STCPA’s and the Producer’s late seating rules, and such seating may be delayed and is at the discretion of theater management.

The Steven Tanger Center for the Performing Arts offers a wide variety of food and beverage items for our guests’ enjoyment. Please see our food and beverage page for more information.

The Steven Tanger Center for the Performing Arts Guest Service representatives welcome all feedback, questions, and concerns from our guests. To contact us via e-mail and provide your input, please click here.

The Steven Tanger Center for the Performing Arts sponsors a variety of contests and promotions throughout the year, primarily through our social networking outlets. Please see our Facebook, Twitter and Instagram pages for the latest announcements and information.

Please click here for a list of contest policies.

E-cigarettes are not permitted in the Steven Tanger Center for the Performing Arts.

The Steven Tanger Center for the Performing Arts makes it easy for you to be reached in an emergency. Simply leave your section, row and seat number with babysitters or another responsible party. Upon your arrival at the Steven Tanger Center for the Performing Arts, register your seat location with Guest Services. Instruct parties that may need to reach you to call 336-373-7445. Please note that a public address paging service is not available for most events so it is critical that anyone trying to reach you knows your exact seat location.

All guests and items are subject to a consent inspection upon entering the facility. This consent inspection may involve metal detectors which may involves surveillance pictures and storing such for 7 days.  By scanning your admission ticket, you are acknowledging agreement to maintain your photo for 7 days. 

A first aid station is staffed with Guilford County Paramedics for most ticketed events. 

Visit our Food & Beverage page for information on our wide variety of concession offerings. Guests may not bring in outside food and/or beverage. Guests with specific/special dietary needs due to medical conditions or religious requirements should contact the Guest Services Manager at 336-373-7461 prior to arrival at the Steven Tanger Center for the Performing Arts.

Select events at the Steven Tanger Center for the Performing Arts offer substantial discounts to groups. Please call 336-373-2632 for more information or go to our group sales page.

Our Guest Services headquarters is located on the east side of Phillips Hall adjacent to the ticket office. Guest Services associates will be on hand to assist you.

Visit this guide brochure for an overview of what to expect when you visit Tanger Center!

For hotel, restaurant, travel/transportation or other local visitor information, please go to the Greensboro Area Convention & Visitors Bureau website or call 1-800-344-2282. For a specific listing of downtown hotels and restaurants please visit https://downtowngreensboro.org/

Performances at the Steven Tanger Center for the Performing Arts will take place as scheduled. If weather conditions prevent you from attending your scheduled performance, Tanger Center staff will try our best to assist you. However, please note that availability for exchanges will vary from show to show and all Tanger Center sales are final. Please contact us at customercare@tangercenter.com for questions.

Interpreters are available for hearing impaired guests. To ensure proper service and scheduling, please call 336-373-7461 at least seven (7) days prior to the event you are planning to attend to request this complimentary service.

Laptops or any type of full personal computers are not permitted inside the Steven Tanger Center for the Performing Arts. E-readers and iPads are permissible only at select events and subject to individual event/tour policies.

Contact a Steven Tanger Center for the Performing Arts guest services representative who can assist you with contacting a locksmith.

Items found on the premises during an event are turned into Guest Services. At the conclusion of an event, all items are taken to the administrative offices of the Steven Tanger Center for the Performing Arts. Items are retained for 60 days. Please email Kevin Evans to check for lost items.

Parking attendants are available to dispatch a locksmith to your location if you have locked your keys in your car or to assist if you have a flat tire. Please contact Steven Tanger Center for the Performing Arts at 336-373-7400 for assistance.

Please see our Admission Policy page for detailed information on prohibited items.

The Steven Tanger Center for the Performing Arts generally does not permit re-entry to a performance event. Guests wishing to return any items to their vehicle must do so before passing through ticket entry scanners. Select recitals and day-long events may permit re-entry with an alternate method of tracking.

The Steven Tanger Center for the Performing Arts is a proud participant in the City of Greensboro’s recycling program. Trash and recycle bins are located throughout the Steven Tanger Center for the Performing Arts. Guests are encouraged to deposit all plastic bottles, newspapers and cans in the designated recycling receptacles.

Per Steven Tanger Center for the Performing Arts policy, the resale of tickets on Steven Tanger Center for the Performing Arts property is not permitted. City of Greensboro police and STPAC security enforce this policy on the STPAC campus.

In the Main Lobby level, servicing Orchestra and lower Grand Tier seating: 

• The double-size Women’s Restroom is located just off the main lobby as you enter at this level.
• The Men’s restrooms are on the Left and Right (West and East) side corridors.
• There is a Gender Neutral/Family Restroom on each side corridor.

On the Grand Tier Lobby level:

• The Women’s restroom is on the Right (East side).
• The Men’s restroom is located on the Left (West side).
• A Gender Neutral/Family Restroom is located beside the Men’s Restroom (West side).

On the Loge Level:

• There are 2 very large Women’s Restrooms located off the Loge lobby with side corridor entrances.
• There are 2 Men’s Restrooms on the Left and Right (West and East sides) corridors.
• A Gender Neutral/Family Restroom is located on the Right (East side) corridor.

Prohibited Items | Steven Tanger Center for the Performing Arts

The Steven Tanger Center for the Performing Arts is a smoke free facility. As such, smoking, including the use of e-cigarettes, is prohibited.

Keeping up with upcoming events at the Steven Tanger Center for the Performing Arts is now easier than ever. Please visit the official Steven Tanger Center for the Performing Arts pages on Facebook, Instagram, and TikTok.

Be the first to receive notices and presale opportunities for new events scheduled at the Steven Tanger Center for the Performing Arts. Click here to provide your contact information to receive STPAC event alerts.

The Tag-A-Child program is available for select family events. The program is designed to help parents attending an event locate children who may have wandered off or cannot find their way back to their seats. Children can be “tagged” upon entering the facility at the Guest Services station on the east side of Phillips Hall. Guest Services representatives will register your child and issue a numbered wristband. We will also record the parents’ cell phone number, seat location and other descriptive information. If a child is reported missing or found by staff personnel, the Tag-A-Child program enables us to promptly reunite parent and child.

Tailgating in the Steven Tanger Center for the Performing Arts parking lot and nearby City of Greensboro owned parking garages in not permitted. A number of nearby restaurants and bars are available prior to or post show. A listing of downtown restaurants and bars can be found at https://downtowngreensboro.org.

Taxi drivers are encouraged to drop-off and pick-up curbside on Abe Brenner Place.

Steven Tanger Center for the Performing Arts Administrative Offices 

• Phone: 336-373-7400 
• Fax: 336-373-2170
• ADA helpline: 336-218-5333

Event tickets are a revocable license subject to termination with denial of admission at management’s discretion upon refund of the purchase price. License is subject to revocation with denial of admission or removal of the facility, without compensation, should the holder violate management’s rules or regulations. Holder voluntarily assumes all risks and dangers incidental to the concert or event for which a ticket is issued whether occurring prior to, during or after the same, including without limitation, injury from acts of others, etc. and ticket holder agrees that the facility, promoter, organization, agent, artist, or participants, the ticketing agent and/or related persons are not responsible or liable for any injury, expense, or claim of liability resulting from or related to such causes.  Holder grants permission to the facility and organization sponsoring event or his/her designee to utilize holders' image or likeness in connection with any broadcast or other reproduction of this event.

To purchase tickets for Steven Tanger Center for the Performing Arts events, there are four options:

• Steven Tanger Center for the Performing Arts ticket office
• Greensboro Coliseum advance box office at 1921 W. Gate City Blvd
• Ticketmaster Charge By Phone at 1-800-982-2787
• On-line at www.tangercenter.com or ticketmaster.com.

Please be aware of ticket reseller (i.e. scalper) websites – Ticketmaster.com and TangerCenter.com are the only authentic and official ticketing services for events at Steven Tanger Center for the Performing Arts. Purchasers should pay particular attention to the actual URL and website they are using to purchase event tickets. All other websites could be fraudulent or ticket speculators.

Tickets purchased from alternative sources may: 

• Not be authentic 
• Be overpriced well above face value
• Have an invalid or previously used bar code 
• Not eligible for facility assistance as STPAC can only assist the original ticket purchaser.

The Steven Tanger Center for the Performing Arts may not be able validate tickets purchased from third party vendors. Please purchase your tickets for STPAC events from an approved and authentic source.

Please see the new bag policy and list of prohibited items here.

Accessible seating areas are specifiaclly for disabled persons and their companions. 
Event date and time subject to change without notice.
No refunds, no exchanges, and no readmission or pass-outs.

Tanger Center Ticket Office
Tues. - Fri., 12 p.m. - 5 p.m.
One Abe Brenner Place
300 N. Elm St.
Greensboro, NC

Ticket office opens at 12 p.m. on event days.

Steven Tanger Center for the Performing Arts ticket takers scan bar codes on most event tickets instead of tearing stubs. Please purchase tickets only from Steven Tanger Center for the Performing Arts approved sources. Tickets purchased on site from unauthorized individuals may be previously used or counterfeit and may not allow entry. E-tickets are authenticated via the QR code used in the Ticketmaster app (requires a Ticketmaster account). Screenshots and photographs of tickets are not forms for ticket entry.

Uber Drop-offs and pick-ups can be made at One Abe Brenner Place.

For most shows, Tanger Center allows umbrellas and provides various sized umbrella bags for guests to store them. Tanger Center thanks guests for using the umbrella bags to help prevent wet floors. Due to space restrictions, we do ask that you bring in a small sized umbrella to the performance.

Steven Tanger Center for the Performing Arts personnel are prepared to offer complimentary wheelchair service to assist getting a patron to/from their seats in all venues. Attendants should be visible when you enter the lobby. If you do not see an attendant, please inquire with Guest Services representatives; we will summon an attendant by radio. No advance notice is required, simply request assistance upon your arrival. Assistance is provided on Abe Brenner Place and from the on-site STPAC parking lot.

Will call windows are open two hours prior to every ticketed event. Tickets that have been ordered on-line are available for pick-up at this location with presentation of a government issued ID and the credit card used to pay for the tickets. Tickets will be released only to the guest whose identification matches all three of the following criteria: the name on the ID, the name on the credit card and the name on the tickets.